Privacy Policy

CloudArc Consultants commits to protecting personal data in line with UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL). This privacy policy outlines data handling practices for our IT services website, including cloud solutions and cybersecurity offerings based in Sharjah Media City Free Zone. Compliance ensures transparency, security, and respect for data subject rights.

Data We Collect

CloudArc Consultants collects minimal personal data necessary for service delivery, such as names, emails, phone numbers via contact forms, and business inquiries. Website usage data like IP addresses or cookies may track interactions for analytics, always adhering to purpose limitation and data minimization principles. No sensitive data processes without explicit consent or legal basis.

Legal Basis for Processing

Processing occurs with clear, informed consent from data subjects, or when necessary for contract performance, legal obligations, or legitimate business interests like service improvement. Consent remains freely revocable at any time via email to info@cloudarconsultants.com, without impacting prior lawful processing. Exceptions apply for public interest or compliance needs as per PDPL.

Data Subject Rights

Individuals hold rights to access, correct, erase, or restrict their personal data, plus portability and objection to processing. Requests process promptly through our contact channels, with verification to ensure legitimacy. High-risk activities trigger Data Protection Impact Assessments where required.

Security Measures

Robust technical and organizational safeguards, including encryption, pseudonymization, and access controls, protect data from breaches or unauthorized access. Processors like hosting providers bind by contracts enforcing PDPL duties. Data retains only as long as needed for stated purposes, then securely deletes or anonymizes.

Data Breaches and Contacts